Shiseido Generic Skincare Oil Control Paper

OUR 30 DAY WARRANTY

All products come with a FREE replacement warranty for 30 days from purchase*. If your purchase does not match the description or if the item is defective, please contact us within 48 hours of receiving your order - we will make sure that all of your issues are resolved.
If you received the wrong item, please contact us within 48 hours of delivery. We will arrange to deliver the correct items or return all your payment.
For defective or faulty products, please take photos or videos and email us at CONTACT@PREMIUMGIFTS.INFO - we will replace or refund your purchase after confirmation.

PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.

*If your purchase is damaged or defective/wrong item/color/size.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.


There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Cancellations

You can cancel your order within the first 24 hours after the order is confirmed.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at CONTACT@PREMIUMGIFTS.INFO

Sale items (if applicable)
Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at CONTACT@PREMIUMGIFTS.INFO

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, contact us at CONTACT@PREMIUMGIFTS.INFO

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

All returns should be sent to the warehouse they came from, meaning the warehouse in China.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We don’t guarantee that we will receive your returned item.

DO YOU SHIP GLOBALLY?

Yes, we ship ALL OF OUR PRODUCTS Globally!

All of our products are shipped globally with the speediest delivery possible, direct from our domestic warehouses. Orders are dispatched within 1-3 business days (up to 6 business days during peak times) and delivered to your doorstep with utmost care and efficiency.

Your order is about to embark on a voyage of discovery, journeying from our warehouses in the United Kingdom to your doorstep. It will travel across vast oceans and soaring mountains, passing through bustling cities and tranquil villages. Along the way, it will encounter exotic cultures and amazing sights.

WHEN WILL I RECEIVE MY ORDER?

Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Please allow 1-3 Business Days for your order to be shipped (with up to 6 business days at peak times). The day the order is placed is counted as day 0. Due to the popularity of our offers, the average Standard Delivery Time is 5 - 12 business days (for most of Europe and USA/UK/Canada/Australia). Shipping day is counted as day 0. The Christmas season is the busiest time of the year, therefore, delivery time frames may increase up to 20 calendar days. In other countries can take an estimated 1-6 weeks (varies from product to product) due to distance traveling and customs. Please note, that due to the extreme popularity of our offers, these are only estimates.

WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a backorder, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Usually, there are no customs or tax charges, however, there are always rare exceptions.

Imagine your order sailing through the Strait of Gibraltar, past the towering cliffs of Gibraltar and the bustling port of Algeciras. It will then venture into the open Atlantic Ocean, navigating its way through shipping lanes and dodging icebergs. It will cross the equator and enter the Southern Hemisphere, sailing past the Cape of Good Hope and the shores of South America.

If your order is headed to Australia, it will pass through the Torres Strait and into the Coral Sea. It will then skirt the Great Barrier Reef and make its way to Sydney Harbour. If your order is headed to the United States, it will cross the Pacific Ocean and sail up the coast of North America. It will pass through the Panama Canal and into the Caribbean Sea, before finally arriving at its destination.

No matter where your order is headed, it will be on an unforgettable journey. So sit back, relax, and imagine your order sailing through the world's oceans, exploring new lands and cultures.